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it support services

overview

What is managed IT services?

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.

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Service desk

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Service desk

Our Managed IT services will help you succeed. Let’s get started

Solutions

Comprehensive IT services include

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    Network

    Cloud services are network dependent, which is why Naija Net Solution network management and monitoring services have become critical to IT.

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    Service desk

    Naija Net 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

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    Infrastructure

    Naija Net ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

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    Applications

    Naija Net supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

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    Managed services plus

    Naija Net provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

Naija Net are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan

Fixed fee for all IT services. No costly surprises

Essential Care

This package is designed for clients who need essential maintenance and support for their websites or mobile apps.
$49 /month
Pricing above is the minimum for the service
  • All Essential Care services include:
  • Regular software updates and security patches.
  • Weekly backups of website/database.
  • Basic bug fixes and issue resolution.
  • Email support during business hours.
  • Uptime monitoring and basic performance optimization.
  • Quarterly performance reports.

Proactive Maintenance

Ideal for businesses looking for proactive maintenance and support to ensure optimal performance and security.
$99 /month
Pricing above is the minimum for the service
  • All Proactive Maintenance services include:
  • Everything in the Basic Maintenance Package.
  • Priority support with a guaranteed response time.
  • 24/7 uptime monitoring and immediate issue resolution.
  • Enhanced performance optimization.
  • Monthly detailed performance and security reports.
  • Monthly consultation on potential improvements.

Total Care

A comprehensive package for clients who want peace of mind knowing that their website or mobile app is fully taken care of.
$199 /month
Pricing above is the minimum for the service
  • All Total Care services include:
  • Everything in the Advanced Maintenance Package.
  • Proactive security monitoring and malware removal.
  • Content updates and management (up to 20 hours per month).
  • Advanced performance tuning for high traffic sites.
  • Customized monthly analytics and strategic consultation.
  • Emergency support and priority issue resolution.